Refund Policy
Last updated: June 30, 2026
If tryplugd doesn't save you real time within 14 days of purchase, email us and you'll get a full refund. No forms, no "tell us why," no waiting on a queue.
How to request a refund
Email hello@tryplugd.com from the same address you used at checkout, within 14 days of your purchase date. Include your name or order email so we can find your payment. That's the only information we need.
How refunds are processed
Refunds are issued to your original payment method through Stripe. Once approved, refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.
What happens to your access
Once a refund is issued, your access to tryplugd's skills and files is revoked. Refunds are for the product as a whole — partial refunds for partial use are not offered, in keeping with the no-questions-asked policy above.
After 14 days
Refund requests made more than 14 days after purchase are evaluated on a case-by-case basis at our discretion. We'd still rather hear from you than have you stay unhappy — email hello@tryplugd.com and we'll work it out.
Fair use
We reserve the right to decline a refund in cases of clear abuse of this policy (for example, repeated purchase-and-refund cycles on the same account). This is rare — the policy exists because we're confident in the product, not to find reasons to say no.
Contact
Questions about a refund? Email hello@tryplugd.com.